Last updated December 10.02, 2017
When you create an account with UID8, you give us your email address, and create a password.
If you don’t feel like creating an account from scratch, you may be able to sign in through an account you already have with another service, such as Facebook or Google where we obtain your first name, last name and email address.
We receive some other information automatically when you use UID8. This includes data about your device, software, operating system, your IP address and the date and time of each request you make to UID8.
So that we can make UID8 better, we collect information about how you use tools, settings, draw and interact with canvas and projects inside the app.
We may use third-party analytics Services on our Site and in our app, such as those of Google Analytics and Mixpanel. These services providers use the technology described above to help us analyze how users use the Site. The information collected by the technology (including your IP address) will be disclosed to or collected directly by these services providers, who use the information to evaluate your use of the website.
Sometimes you may encounter a technical problem that will require troubleshooting by our customer support staff. If this should become necessary, you may be asked to share with us information about your use of UID8 that is more detailed than the information we collect by automated means.
We may use the information we obtain through the Services to provide the best possible experience for the consumers. We are constantly improving UID8 to fullfil the highest customer expectations by providing, administering and communicating with you about products, services, events and promotions (sending you newsletters and other marketing communications).Performing diagnostics and analysis to evaluate how our services operate, and how people are using them. Managing our customer information databases.
Evaluating our business by determining and managing the effectiveness of our advertising and marketing, analyzing our products and services, doing market research and performing data analysis.
Sometimes, we may combine certain parts of this information. For instance, when we provide you with customer support or other assistance, we may combine your account information and other personal information you’ve provided to us.
We provide 2 weeks of free trial. You can get additional week by sharing information about UID8 on social media within the app.
UID8 offers two auto-renewing subscription options:
UID8 subscription will automatically renew at the end of each term and your credit card will be charged through your iTunes account. You can turn off auto-renew at any time from your iTunes account settings but refunds will not be provided for any unused portion of the term.
If you’d like to change your password you will need to use recover password option within the app, If you’d like to delete your account, you need to contact us at firstname.lastname@example.org. We might be able to export all your work before cancelling your account. However no such service is guaranteed to be provided.